Cancellation Policy

At NextGen Communication Store, we aim to provide our customers with a smooth and reliable shopping experience.

If you wish to cancel your order, please read the following terms carefully:

1. Before Dispatch

   • You can cancel your order by contacting us before it has been dispatched.

   • Please reach out to our support team through the Contact Us page or our official communication channels.

2. After Dispatch

   • Once the order has been shipped, it can no longer be cancelled.

   • In such cases, you may refer to our Refund Policy for return and refund options.

3. Refund Timeline

   • For cancellations made before dispatch, a full refund will be issued within 5–7 working days through the original payment method.